Terms and Conditions

These Terms and Conditions govern your use of the Unitch streaming platform and services. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully before using our services.

Last Updated: July 2025

1. Acceptance of Terms

By creating an account, accessing, or using Unitch services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree to these terms, you must not access or use our services.

We reserve the right to modify these terms at any time. Your continued use of the service after changes constitutes acceptance of the new terms.

2. Service Description

Unitch Platform: We provide an over-the-top (OTT) streaming service that allows subscribers to access movies, TV shows, documentaries, and other video content.

• Subscription Service: Access to our content library through monthly or annual subscription plans
• Multiple Devices: Stream content on various devices including smartphones, tablets, computers, and smart TVs
• Content Variety: Original productions, licensed content, and exclusive releases
• Personalized Experience: Customized recommendations based on viewing preferences

3. Eligibility and Account Registration

Account Information: You must provide accurate, current, and complete information during registration and keep your account information updated.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• Use strong, unique passwords for your account
• Do not share your login credentials with others
• Notify us immediately of any unauthorized access
• Log out from shared or public devices

4. Subscription Plans and Billing

Plan Types: We offer various subscription plans with different features, content access levels, and pricing.

Billing Cycle: Subscriptions are billed on a recurring basis (monthly or annually) depending on your chosen plan.

Payment Methods: We accept major credit cards, debit cards, and other approved payment methods.

• Automatic Renewal: Subscriptions automatically renew unless cancelled before the next billing cycle
• Price Changes: We may modify subscription fees with 30 days advance notice
• Failed Payments: Service may be suspended if payment fails; account may be terminated after repeated failures
• Taxes: All applicable taxes will be added to your subscription fee

5. Cancellation and Refunds

Cancellation Rights: You may cancel your subscription at any time through your account settings or by contacting customer support.

Service Continuation: After cancellation, you can continue to use the service until the end of your current billing period.

Refund Policy: Generally, we do not provide refunds for partial billing periods, except as required by applicable law or in exceptional circumstances.

• No refunds for cancelled subscriptions mid-cycle
• Free trial cancellations will not be charged
• Refund requests will be evaluated case-by-case

6. Acceptable Use Policy

Permitted Use: You may use our service for personal, non-commercial entertainment purposes only.

Prohibited Activities: The following activities are strictly forbidden:

• Content Piracy: Recording, copying, or redistributing our content
• Account Sharing: Sharing login credentials beyond your household
• Technical Abuse: Attempting to bypass security measures or access restrictions
• Commercial Use: Using content for business purposes without authorization
• Reverse Engineering: Attempting to access source code or proprietary technology
• Harmful Activities: Uploading malware or engaging in activities that harm our systems

7. Content and Intellectual Property

Our Content: All content on Unitch, including videos, audio, text, graphics, and software, is owned by us or our licensors and protected by intellectual property laws.

License to Use: We grant you a limited, non-exclusive, non-transferable license to access and view content for personal use only.

Content Availability: Content offerings may vary by geographic location and may be added or removed without notice.

• Content is for streaming only, not downloading (unless specifically permitted)
• Quality and availability may vary based on internet connection
• Some content may have viewing restrictions or expiration dates
• We reserve the right to modify content libraries at any time

8. User-Generated Content

Reviews and Ratings: Users may submit reviews, ratings, and comments about content.

Content Guidelines: User-generated content must comply with our community guidelines and applicable laws.

Rights and Moderation: We reserve the right to review, edit, or remove user-generated content that violates our policies.

• No offensive, discriminatory, or illegal content
• Respect other users and avoid harassment
• No spam, promotional content, or misleading information
• We may use your feedback to improve our services

9. Privacy and Data Protection

Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Data Security: We implement appropriate security measures to protect your personal information.

Data Rights: You have certain rights regarding your personal data as outlined in our Privacy Policy.

10. Service Availability and Technical Requirements

Internet Connection: A reliable internet connection is required to use our streaming service.

Device Compatibility: Our service is available on supported devices and platforms.

• Minimum Requirements: Specific bandwidth and device specifications for optimal streaming
• Service Interruptions: We may experience temporary outages for maintenance or technical issues
• Updates: Regular updates may be required for continued service access
• Geographic Restrictions: Content availability may vary by location due to licensing agreements

11. Disclaimer of Warranties

Service "As Is": Our service is provided "as is" and "as available" without warranties of any kind, either express or implied.

No Guarantees: We do not guarantee uninterrupted or error-free service, or that defects will be corrected.

Content Accuracy: We do not warrant the accuracy, completeness, or reliability of content or information on our platform.

12. Limitation of Liability

Damages: To the maximum extent permitted by law, Unitch shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Maximum Liability: Our total liability to you for any claims arising from these terms or your use of the service shall not exceed the amount you paid for the service in the 12 months preceding the claim.

• No liability for loss of data, profits, or business opportunities
• No responsibility for third-party content or services
• Limited liability for service interruptions or technical issues
• Some jurisdictions may not allow these limitations

13. Indemnification

You agree to indemnify, defend, and hold harmless Unitch, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use or misuse of the service
• Your violation of these terms
• Your violation of any third-party rights
• Any content you submit or share through the service

14. Termination

Termination by You: You may terminate your account at any time by cancelling your subscription.

Termination by Us: We may suspend or terminate your account for violation of these terms, non-payment, or any other reason at our discretion.

Effect of Termination: Upon termination, your right to access the service will cease immediately, and we may delete your account information.

15. Dispute Resolution

Governing Law: These terms are governed by the laws of India and the jurisdiction of Chennai courts.

Dispute Process: We encourage resolving disputes through direct communication with our customer support team.

Arbitration: Any disputes that cannot be resolved amicably may be subject to binding arbitration as per Indian Arbitration and Conciliation Act.

16. General Provisions

• Entire Agreement: These terms constitute the entire agreement between you and Unitch
• Severability: If any provision is found unenforceable, the remainder shall remain in effect
• Assignment: We may assign these terms; you may not assign your rights without our consent
• Force Majeure: Neither party is liable for delays caused by circumstances beyond reasonable control
• Notices: Official notices will be sent to your registered email address
• Language: In case of translation discrepancies, the English version prevails

17. Updates to Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes through:

• Email notification to your registered address
• In-app notifications when you access the service
• Website announcements on our terms page
• Updated "last modified" date at the top of this document

Your continued use of the service after the effective date of any changes constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these Terms and Conditions or need assistance with our services, please contact us:

• Email: [email protected]
• Business Address: G1 Plot : 34 D-8/1 2nd cross street, Andal nagar, Adambakkam, Chennai 600088, India

Acknowledgment: By using Unitch services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Unitch! We're committed to providing you with the best streaming experience possible.