Privacy Policy

At Unitch, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our OTT streaming platform.

Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number, and payment information.

Viewing Data: We track what content you watch, search for, and interact with to improve your experience and provide personalized recommendations.

Device Information: We collect information about the devices you use to access our service, including device type, operating system, and unique device identifiers.

Usage Analytics: We gather data on how you navigate our platform, including clicks, views, and time spent on different sections.

How We Use Your Information

• Service Delivery: To provide, maintain, and improve our streaming services and user experience.
• Personalization: To create personalized content recommendations and customize your viewing experience.
• Communication: To send you service updates, promotional materials, and respond to your inquiries.
• Analytics: To analyze usage patterns and improve our platform's performance and content offerings.
• Legal Compliance: To comply with legal obligations and protect our rights and the rights of our users.

Data Sharing and Disclosure

Service Providers: We may share data with trusted third-party service providers who help us operate our platform.

Content Partners: We share viewing data with content creators and distributors to help them understand audience preferences.

Legal Requirements: We may disclose information when required by law or to protect our legal rights.

Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security and Retention

• Security Measures: We implement industry-standard security measures including encryption, secure servers, and access controls.
• Data Retention: We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
• Account Deletion: You can request deletion of your account and associated data at any time through your account settings.

Your Rights and Choices

• Access and Update: You can access and update your personal information through your account settings.
• Data Portability: You can request a copy of your personal data in a machine-readable format.
• Marketing Preferences: You can opt-out of promotional communications at any time.
• Cookie Controls: You can manage cookie preferences through your browser settings.

Cookies and Tracking Technologies

Essential Cookies: Necessary for the basic functionality of our platform.

Analytics Cookies: Help us understand how users interact with our service.

Advertising Cookies: Used to deliver relevant advertisements and measure their effectiveness.

Preference Cookies: Remember your settings and preferences for a better experience.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and sending you an email notification.

Last Updated: July 2025

Effective Date: This policy is effective as of the last updated date and applies to all users of the Unitch platform.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Business Address: G1 Plot : 34 D-8/1 2nd cross street, Andal nagar, Adambakkam, Chennai 600088, India